← Guide

Emergency & health

9 entries β€” call, visit or open each one directly.

Hotline

Police / all emergencies

24/7

Toll-free Β· 24/7

Rwanda National Police toll-free line for all emergencies.

Ambulance (SAMU)

24/7

Medical emergencies Β· toll-free

National ambulance service toll-free line.

Fire brigade

24/7

Fire & rescue Β· toll-free

Fire and rescue toll-free line.

Traffic accidents

24/7

Road accidents Β· toll-free

Rwanda National Police traffic-accident line.

Child helpline

24/7

Children in danger Β· toll-free

National child help line.

Gender-based violence (Isange)

24/7

Isange One Stop Centre line

Toll-free line for reporting gender-based violence, linked to Isange One Stop Centres.

Hospital

King Faisal Hospital

24/7

Private referral hospital Β· 24/7

Rwanda's leading private referral hospital (KG 544 St, Kacyiru). Call the toll-free 3939 line, or +250 788 123 200 from a foreign SIM.

CHUK (University Teaching Hospital)

24/7

Public referral hospital Β· 24/7

Kigali's main public referral hospital on KN 4 Ave. Emergency department line: +250 731 117 822.

Pharmacy

Kipharma

Mon–Sat, daytime

Kigali's biggest pharmacy chain

Long-running pharmacy chain with branches in the city centre, Remera/Kisimenti and beyond. For after-hours medicine, hospital pharmacies at King Faisal and CHUK operate around the clock.